Refund & Return Policy

At HarmonyLab.shop, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

  • You have 30 days from the date of delivery to request a return.

  • Items must be unused, in original condition, and in original packaging.

  • Proof of purchase is required.

Non-Returnable Items

  • Used or damaged items not caused by us

  • Gift cards

  • Clearance or final sale items

Refunds

Once we receive and inspect your return, we will notify you of the approval status.
Approved refunds will be processed to your original payment method within 5–10 business days.

Shipping costs are non-refundable unless the item is faulty or incorrect.

To start a return, contact us at:
📧 soundvibestor@gmail.com
📞 +44 7958 808251